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Bidvest Noonan

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pressrelease

Stronger together: How collaboration strengthens London’s security

January 8, 2026 by Cinara

London’s security depends on teamwork. As the city faces evolving threats, collaboration between police, private security, and local partners is proving essential to creating security solutions. Together, they’re building a network of awareness and action that keeps London safer.

London is facing a new generation of security challenges. The city’s size, its global profile, and the pace of change all increase exposure to risk. Crowded places, complex infrastructure, and constant movement make London both vibrant and vulnerable. Threats are evolving too. Criminal networks adapt quickly, activism has become more organised, and hostile actors continue to look for opportunity within busy London environments.

In this environment, collaboration matters more than ever for security teams in London. Organisations that work together achieve stronger, faster, and more reliable outcomes. Partnerships between public authorities and private security teams operating across London are proving that information shared early, and action taken jointly, can prevent incidents or reduce their impact. No single organisation sees the whole picture alone, but together, the security industry can stay one step ahead.

This collaborative approach, which has taken root in recent years, marks a shift in how London security operates. Security is no longer a collection of isolated efforts. It has become a network. When public and private teams, local businesses, and communities cooperate, they create layered protection that keeps people safer. Each layer strengthens the next, forming what security professionals often refer to as defence in depth.

Good security starts well before a threat reaches a door. Across London, private security teams are building closer working relationships with neighbouring offices, retailers, transport hubs, and hospitals as part of joined-up security provision. When something looks wrong, that information moves fast. A report about suspicious behaviour in one location can help another team prevent a similar incident. This joined-up thinking is changing how districts across the city operate and manage risk from a London security perspective.

Local knowledge is the backbone of this model for any London security provider. A guard who notices a vehicle parked repeatedly outside a site, a receptionist who spots someone testing access controls, or a hospital porter who sees unusual interest in service entrances all contribute to the bigger picture of local security intelligence. The difference now is speed and structure. Formal communication channels between private security providers, local stakeholders, and police allow awareness to be turned into action without delay.

Working with emergency services

The relationship between private security and emergency services has matured within the London security sector. It is now based on preparation, training, and trust rather than ad hoc coordination. Project Servator is one of the best examples of this in London security operations. It brings together police, private security, and the public through unpredictable deployments designed to deter and disrupt crime and terrorism across the capital.

Private security officers play a vital part in these operations. Their understanding of local environments helps shape police planning and deployment. In a major incident, trained security personnel are often first on the scene, managing evacuations, providing first aid, or securing locations until emergency services arrive.

Earlier this year, Bidvest Noonan put this level of collaboration into practice. Working with St John Ambulance and other partners, we delivered a Protective Security Training Programme in London. The exercise simulated a Vehicle-as-a-Weapon attack, focusing on decision-making and communication during the first ten minutes after an incident, known as the Platinum 10 Minutes. This period is critical. The right actions taken quickly can save lives across complex London environments.

The scenario was built around UK Protective Security Guidance and aligned with preparations for the implementation of the Terrorism (Protection of Premises) Act, commonly known as Martyn’s Law. It translated national counter-terrorism frameworks into practical, on-the-ground skills that London security teams can apply in real situations.

Information and intelligence sharing

Modern security depends on information moving quickly and accurately. In the City of London, police command systems increasingly draw on data from private security intelligence networks, creating a shared real-time operational picture. If a disturbance occurs at one site, nearby teams can be alerted immediately. This level of coordination helps contain incidents and prevent escalation across high-risk security environments.

Technology is strengthening this cooperation further. Secure cloud platforms and mobile reporting tools allow security teams to share updates, images, and incident data in real time. A security manager overseeing multiple sites across London can monitor activity from a single dashboard, directing resources where they are needed most. Over time, these systems also reveal patterns and trends, supporting early risk identification and improved prevention strategies.

The benefits of collaboration

Collaboration delivers measurable results for London security operations. It improves response times, increases accuracy, and builds public confidence. When a security officer identifies a potential threat, that information can reach police and neighbouring buildings within seconds, creating a unified security posture across entire areas of London city

It also underlines the professionalism of private security teams. Their situational awareness, local insight, and readiness are essential to London’s overall safety. They represent the first layer in the city’s defence in depth, bridging the gap between prevention and emergency response.

There is still work to be done. Information-sharing systems are not yet fully consistent, and some organisations remain cautious about collaboration. However, the direction of travel is clear. Security professionals across London are learning from one another, building trust, and strengthening partnerships that make the entire security ecosystem more resilient.

Ian Martin

Director of Risk and Intelligence, Bidvest Noonan

Filed Under: Expertise, Latest News Tagged With: key-content, pressrelease

Bidvest Noonan launches domestic violence policy and support framework for 27,000 colleagues

November 25, 2025 by Site Manager

Bidvest Noonan has introduced a new Domestic Violence Policy and Support Framework for its 27,000 colleagues across the UK and Ireland. The announcement comes as the UN marks the International Day for the Elimination of Violence Against Women and Girls, a global reminder of the impact of domestic abuse and the importance of offering understanding and support.

According to UN Women, almost one in three women experience physical or sexual violence in their lifetime, and as few as 40% seek help of any kind. Domestic abuse can affect anyone, and these figures underline the importance of clear and accessible support in the workplace.

A central element of the policy is the introduction of up to five days of paid domestic violence leave for all colleagues. This includes colleagues working in the United Kingdom, where there is currently no statutory entitlement to paid leave for domestic abuse. By providing the same level of support across all regions, the company aims to remove uncertainty and make help accessible when it is needed most.

The policy is supported by a wider framework of measures. These include flexible working arrangements, confidential changes to payment methods, time for essential appointments, 24-hour access to the company’s Employee Assistance Programme and bespoke workplace safety plans. A Domestic Violence Toolkit and manager guidance have also been developed to help teams recognise concerns and respond appropriately. The company is now preparing to roll out line manager training in partnership with Women’s Aid.

Julie Mernagh, Chief People and Culture Officer, said the framework supports colleagues during difficult circumstances. “Domestic abuse affects people in ways that are often hidden from view. We want colleagues to feel they can come forward and be met with care and confidentiality. This policy gives people support when they need it, including paid leave and other forms of support. Our focus is on making sure no one has to navigate these situations alone at work.”

CEO Declan Doyle said the new policy reflects the company’s commitment to wellbeing and safety. “Home should be a safe place, but for many people it is not. We want our workplace to be somewhere colleagues feel supported and never alone. By putting these supports in place, we are giving people time, space and understanding when they need it most. Our hope is that this policy helps colleagues feel safer and more protected.”

The Domestic Violence Policy and Support Framework are now in place across all Bidvest Noonan operations.

Filed Under: ED&I, Social Value Tagged With: key-content, pressrelease

Bidvest Noonan Launches Counter-Terror Training Programme Aligned with UK Protective Security Guidance

October 30, 2025 by Cinara

As the United Kingdom prepares for the introduction of Martyn’s Law, Bidvest Noonan has launched a new Protective Security Training Programme designed to enhance preparedness for terror-related incidents and promote safer public spaces.


The initiative began with comprehensive training for control room operators, trauma-trained medics, and security officers, focused on rapid decision-making and coordination during major incidents. This was followed by a live, scenario-based counter-terror exercise at White City Place in London, home to a range of high-profile tenants and offering a realistic urban environment for the simulation.


The exercise recreated the “Platinum 10 Minutes,” the critical window immediately following a major incident when decisive action can save lives. The scenario simulated a Vehicle as a Weapon (VAW) attack and was supported by Turret Training, St John Ambulance, and specialists from St Barts Hospital.

Authorities, including the National Protective Security Authority (NPSA) and ProtectUK, warn that Marauding Terrorist Attacks (MTAs) and vehicle-based assaults remain among the most likely forms of attack. Such incidents can unfold without warning, and most casualties occur before emergency services arrive. Recent attacks, from Westminster Bridge and London Bridge in 2017 to the Liverpool vehicle incident in May 2025, underscore the ongoing need for rapid, informed on-site response.


Bidvest Noonan’s new programme delivers realistic, site-specific training that translates national counter-terror guidance into practical capability for private-sector security teams.


“Incidents like these unfold in seconds, not minutes. Our goal is to ensure that when the worst happens, our teams are ready to act decisively and protect lives. By simulating real threats in real environments, we’re giving our people the skills and confidence to respond under pressure,” said Greg Beech, Director of Operations, Bidvest Noonan.


“It was an intense but valuable experience. The realism of the exercise helped us understand how crucial communication and quick thinking are in those first moments,” said a participant.


Aligned with Home Office and NPSA frameworks, the programme anticipates the forthcoming Protect Duty (Martyn’s Law), which will require public-facing organisations to enhance their counter-terrorism measures. Future training modules will expand to cover bladed-weapon attacks, hostile intruder events, and suspicious-package protocols, providing a comprehensive approach to threat readiness.

Filed Under: Expertise, Latest News Tagged With: key-content, pressrelease

Bidvest Noonan Strengthens its Leadership in the Higher Education Sector by Extending its Partnership with UCD

October 8, 2025 by Cinara

Bidvest Noonan has extended its long-term partnership with University College Dublin (UCD), one of Europe’s leading research-intensive universities and home to Ireland’s largest university campus. With over 38,000 students, UCD is a world-class academic institution, and Bidvest Noonan will continue to ensure the campus remains clean, safe, and sustainable under a new multi-year contract.

The company will continue to provide core cleaning services and outdoor grounds cleaning services, supported by innovative technologies such as robotic cleaning machines and sustainable water-saving systems.

With extensive experience in the higher education sector, Bidvest Noonan has a strong track record of delivering exceptional results across large and complex academic environments. Its highly skilled team supports UCD’s Belfield campus, a 330-hectare estate that combines academic buildings, advanced research facilities, expansive green spaces, and cultural areas. This work ensures the smooth operation of teaching environments, specialised laboratories such as the National Virus Reference Laboratory, and major events including graduation ceremonies and conferences.

David Barker, Chief Growth Officer at Bidvest Noonan, said: “I am delighted to continue our long-standing partnership with UCD. This university is the largest of its kind in the country and is a leading academic institution with a fantastic reputation for excellence. We look forward to continuing our support for UCD’s mission to deliver a world-class campus experience while exceeding its sustainability objectives.”

Lorraine Monaghan, Director of Operations, Education, at Bidvest Noonan, added: “Continuing our partnership with UCD makes us incredibly proud. It reflects the trust we’ve built together and the remarkable contribution of our team. With innovation and sustainability at the heart of our work, we’ll keep raising the bar to provide the best possible campus experience for students, staff and visitors.”

Filed Under: Latest News Tagged With: key-content, pressrelease

Bidvest Noonan partners with YENI to inspire the next generation of entrepreneurs

October 8, 2025 by Cinara

FM services provider, Bidvest Noonan, has joined Young Enterprise Northern Ireland (YENI), as an Impact Partner.

Through this partnership, Bidvest Noonan will contribute to YENI’s enterprise education programmes, which reach over 90,000 students across Northern Ireland each year. These programmes are designed to equip young people with vital skills such as creativity, commercial awareness, and entrepreneurial confidence, preparing them to thrive in a rapidly changing global economy.

The collaboration reinforces Bidvest Noonan’s ongoing commitment to creating opportunities, nurturing talent, and shaping a brighter future for young people and the communities it serves.

Gillian McLean, Senior Business Development Director at Bidvest Noonan, said: “At Bidvest Noonan, we believe in investing in the future, and that means supporting the next generation of leaders and innovators. Young Enterprise NI is doing incredible work to prepare young people for the challenges and opportunities of tomorrow. We’re proud to stand alongside them and contribute to building a more enterprising and resilient society.”

Carol Fitzsimons MBE, CEO of Young Enterprise NI, welcomed the collaboration: “We are delighted to have Bidvest Noonan join us as an Impact Partner. Their commitment to community and innovation aligns perfectly with our mission. With their support, we can expand our reach and ensure more young people across Northern Ireland have the opportunity to develop the skills they need to succeed in life and work.”

Filed Under: Latest News Tagged With: key-content, pressrelease

Bidvest Noonan Expands Partnership with Cardiff University

September 18, 2025 by Site Manager

Bidvest Noonan has expanded its partnership with Cardiff University, significantly increasing the scope of cleaning services delivered across the institution’s estate. The new agreement doubles the number of university buildings supported, creating cleaner, healthier spaces for thousands of students and staff every day.

Cardiff University is one of the UK’s largest higher education institutions, educating more than 33,000 students and employing more than 7,500 staff. Renowned for its research excellence and vibrant campus life, the University operates one of the country’s most complex estates.

As a market leader in facilities services with a strong portfolio in the education sector across the UK and Ireland, Bidvest Noonan brings deep expertise in supporting world-class learning environments. Under the expanded contract, almost 100 new colleagues will join Bidvest Noonan’s dedicated Cardiff team, further strengthening its ability to deliver consistent, high-quality services at scale.

With this agreement, Bidvest Noonan now provides cleaning services across both Cardiff University’s North and South campuses. Through this expansion, Bidvest Noonan has strengthened its presence, further cementing its position as a trusted partner to the higher education sector.

David Barker, Chief Growth Officer at Bidvest Noonan, said: “We are delighted to expand our partnership with Cardiff University after such a strong first year. Our team is proud to now support both North and South campuses, ensuring high standards of cleanliness across the University’s world-class estate.”

David Manfield, Deputy Director of Estates & Campus Facilities, added:

“Since the start of our relationship with Bidvest Noonan in August 2024, we’ve developed a quality, innovative and customer centric partnership ensuring university buildings are well-presented and conducive to a high-quality learning, research, and staff / student / visitor experience. We are delighted to be able to extend this partnership across the rest of our campus and look forward to further innovation”.

Filed Under: Latest News Tagged With: key-content, pressrelease

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