Bidvest Noonan

A leading provider of Facilities Management Services

Reception Services

Enhancing the customer experience with every interaction

First Impressions Matter

Reception services play a vital role in creating a positive first impression for any business. They are often the first point of contact for visitors, clients, and customers. They also serve as ambassadors for the company they represent.

Our corporate reception teams assist our clients’ guests from the time of their arrival until the time they leave. Our teams seek to enhance the visitor experience with every interaction. They create a great first impression, anticipate guests’ needs and provide those extra touches that make a visit to your premises memorable for all the right reasons.

Receptionist smiling while talking to a client

Enhancing Workplace Experience

We are all looking to have an impact on not just delivering reception and front-of-house services, but crafting remarkable guest experiences and helping shape the future of the workplace.

Our amazing people go above and beyond to tailor their work around each client’s needs while acting as brand ambassadors for their business. From reception services and lobby solutions to concierge services and meeting room management, you can rest assured that our experienced team handle all your needs!

Specialist Front-of-House business

We understand that our clients and guests need to feel relaxed and confident within the workplace. That is why we have Acuity, our dedicated front-of-house service provider. Acuity leads the client experience at many of our portfolio’s most prestigious and iconic buildings. Our success has been built upon open and transparent partnerships with our clients.

Every aspect of Acuity’s front-of-house service is tailored to meet the precise operational requirements of our clients and more importantly, to reflect their corporate culture, brand, vision, and values.

Reception Services FAQ

Bidvest Noonan’s specialist front-of-house and reception services, Acuity, provides a wide range of guest services that include: reception and front-of-house, Lobby and Workplace Ambassador services, Concierge Services, Meeting Rooms Management, Events Management, AV & Technical Assistance, and Consultancy Services.

The benefits of having a professional outsourced reception service include creating a positive first impression, improving communication and coordination within the organisation, enhancing customer service and workplace experience, ensuring the efficient running of the organisation, and enhancing the overall experience for visitors, clients, and employees.

Almost all types of businesses or organisations require reception services, including corporate buildings, law firms, hotels, government agencies, and educational institutions. Bidvest Noonan provides front-of-house services for a wide range of sectors.

We deliver reception services all across the UK and Ireland, including England, Wales, Scotland, Northern Ireland, Isle of Man, and the Republic of Ireland. We can support you, wherever you’re located.