To mark International Women’s Day, we spoke to some of the amazing women who do an outstanding job protecting people every day. We will share some of their stories and perspectives in our Women in Security series over the coming days. First up is Renata Baszynski, Security Supervisor at one of the busiest shopping centres in Dublin.
What do you enjoy most about your role?
I enjoy every part of it even though the job can be tough sometimes. I love being able to multitask. When you work with security, beyond protecting people and premises, you also provide customer service, you are first aider, fire warden, detective, and many more. It is also great to have contact with people from different backgrounds.
In your opinion, what makes a good security officer/professional?
Experience helps but psychological skills are essential, like the ability to read people’s body language, especially in the retail security industry. I believe it is also definitely important to have a high level of customer service skills.
What do you think it takes to become a strong leader in security? What makes a strong security team?
To become a strong leader in security you need to be able to work well with people. As a strong leader, you need to make sure that each person on your team is fully trained and is well supported. Strong security teams are formed when there is trust and you know that you can count on each other in difficult situations.
How has Bidvest Noonan helped your career in the security industry?
Bidvest Noonan has helped me a lot to develop my career. For many years, I’ve gained experience as a security officer and a store detective. Bidvest Noonan gave me a great opportunity in a big retail store as a junior supervisor. During the pandemic, I’ve gained even more experience in different sites while working with many wonderful people. One of the sites was a very well-known shopping center, where I was offered a supervisor position, which I happily took it.
What has been the proudest moment (or best day) in your career?
There are many great days and proud moments in my career. I think the best moments are the ones when people appreciate my work and come back to thank me. It is very rewarding to know how well we support our clients and the general public.
What advice would you give to other women looking to begin a career in security?
The security industry for many years was dominated by men. However, I believe women have a great opportunity to be a part of the security industry. It is an outstanding opportunity to build up self-confidence, customer service skills, and develop a strong career. I am delighted to see more women joining the Bidvest Noonan security division every day.
