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Bidvest Noonan

Bidvest Noonan

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Latest News

Tessa Rossi on her passion for Microbiology and her role as GMP Specialist at Bidvest Noonan

July 14, 2021 by Site Manager

Tessa Rossi joined us recently as a GMP specialist to enhance our support to our life sciences clients. Our marketing team caught up with Tessa to learn about her role and how her strong passion for Microbiology drives the essential work she does.

What intrigued you about this science-based career and why you choose this path?

I have loved science, specifically biology, since my childhood years. This love and passion grew as I decided to pursue a degree with dual majors in genetics and microbiology. Since the first day of the microbiology course in my first year, I was simply mesmerised by how quickly microbes adapt and how these invisible beings are more numerous than anything else on planet Earth. I am just fascinated by the complexity of biology, by how something that we cannot even see can have such a significant role in every aspect of our lives, and how our understanding of these small organisms can allow us to change our world completely and ultimately save lives.

Tell us about your journey that led you to Bidvest Noonan.

After I completed my master’s degree I was fortunate to get an opportunity as a research scientist in a fast-growing medical device company in South Africa. In a brief period of time, I learned so much regarding the regulations governing the design and development of medical devices, the rigorous testing required for these products, and the requirements to ensure that quality products are delivered to patients. What really stood out to me in this role was how multi-faceted it was, with my daily tasks ranging from working with the design engineers to compiling regulatory documentation to manufacturing and testing the products. I became the lead research scientist and was able to work with a great group of fellow scientists to provide truly innovative solutions to our clients. It was truly such an interesting starting point and it awakened in me a very keen interest specifically in the life science industry. 

After moving to Ireland, I started a position as a QC microbiologist at a biotechnology company. As the site was still very new at the time it was a very fast-paced environment that offered great learning opportunities and required constant adapting to the rapidly changing environment and daily testing requirements. 

I was already aware of the significant role and presence that Bidvest Noonan has in the life science industry and have seen them in action at pharmaceutical sites. I was therefore very keenly interested in the innovative and high-quality services that they offer to their clients and I was really keen to see how the knowledge and experience I gained from my previous roles could add value to the business and contribute to this ever-changing field.

GMP Specialism is critical in the Life Sciences sector; Tell us about your role at Bidvest Noonan?

As a GMP Specialist, my daily activities range from compiling GMP training to doing site visits, to doing research on solutions to challenges that arise daily across the various sites that we are involved with. A crucial part of my role is to ensure that all our staff understand GMP principles and practices and are fully GMP compliant before they even start with any of their duties in GMP environments. This includes ensuring that our procedures, practices, and services are also in line with the most up-to-date regulatory guidelines and requirements. I am also involved with visiting various sites to fully understand their processes and procedures and to determine how we can optimise our contribution to providing the highest quality service delivery to our various clients accordingly. As the life science industry is constantly busy and changing, there are always challenging arising and I embrace the opportunity to research potential solutions to cleaning, GMP regulatory queries, and other service delivery challenges that allow us to offer scientifically sound, informed solutions and innovations to our clients.

The service that we provide is absolutely essential, and as such, I consider my role as an incredibly important one to ensure not only that our business is providing the best possible service, but to allow staff to understand the importance of their daily tasks and ultimately providing our clients with the certainty that they can trust us to make their product quality and safety our number one priority in every single task we undertake. 

What do you enjoy most about the job?

What I enjoy most about my job is that I get to apply my knowledge about and passion for microbiology and GMP to real world, essential applications and practices every single day. 

I love that I get to work with so many different facilities and people, learn from them, and also provide them with a different insight into what we do. One of the highlights so far has definitely been the development of the GMP training programme, but I can honestly say that I learn something daily and that it is great to work in a business with such diverse expertise and such a desire to be the best.

You seem to be really passionate about microbiology. How does it reflect on your role?

My passion for microbiology and my thorough understanding of GMP requirements allow me to offer unique insight into the services our company offers. I have a keen desire to always keep learning and to stay up to date with the latest developments in my field. I am therefore determined to constantly keep adapting training, procedures, and practices to the latest requirements and to provide clients with innovative approaches to optimise our service delivery that is supported by the latest technological and scientific developments, advancements, and data. My enthusiasm and ability to work in fast-paced, high-pressure environments will allow me to really make the most of this role.

It has been an unusual year for the Life Sciences sector. How has the pandemic impacted your team and what does the future look like in the sector?

Every single person has been affected by Covid-19 to some extent or another. It has certainly affected the life sciences sector very significantly – hospitals most of all. It has also affected other GMP environments that had to adapt to using fewer personnel, circulating personnel in a safe way, and most importantly increasing some safety measures to keep the virus out of these critical environments. 

The majority of these measures have always been in place in GMP areas, but the current circumstances resulting from the Covid-19 pandemic have certainly highlighted the importance of these measures and have significantly increased the awareness of safety procedures. Within the life science industry, various companies had to rethink their personnel monitoring and control strategies to limit the spread of the virus. Gowning requirements had to be increased in some cases to ensure protection of the environment against the virus (e.g. the use of face masks in areas where it may not previously have been a requirement). 

Personally, I believe that many of these measures will last well into the future, as it has almost forced improved safety and contamination control even more than what previous control measures may have done. It has also made personnel more aware of how their actions affect not only their own safety but also the safety of those around them and maintaining this awareness is definitely essential in the ongoing contamination control and safe execution of tasks in the life science industry.

Filed Under: Expertise, Latest News

The Life Sciences sector and the growing importance of the GMP specialist

July 6, 2021 by Site Manager

The Life Sciences sector has been growing rapidly in recent decades and it is playing an essential role in the response to the pandemic. To do their critical work, companies in this sector need the highest quality standards in their controlled environments, that is where the GMP specialist comes in.


Read our report on the growing importance of the GMP specialist and trends shaping the future of the Life Sciences sector:

Our report on how data is reshaping the workplace discusses:

  • How working practices are changing
  • Leveraging data analytics
  • Data-driven service solutions
  • Data enabling workplace sustainability

Download now

Filed Under: Latest News, Reports

Helen Emerson on how we improve our safety performance

July 6, 2021 by Site Manager

Helen Emerson, our H&S Incident Prevention Executive, told us about her role in the risk and compliance team and safety community. Helen shared how working together we use data-driven insights and expertise to continuously improve our safety performance.

Filed Under: Expertise, Latest News

Success Factors Series – Emma Rahim

June 29, 2021 by Site Manager

Emma Rahim, HR Director for our Facilities Solutions business unit, is an experienced HR professional with a strong track record in building high-performance teams, improving productivity, and ensuring compliance. Emma shares with us the principles that have helped forge her successful career.

Filed Under: Expertise, Latest News

Open-minded discussions for a more inclusive society

June 29, 2021 by Content Manager

There have been many questions surrounding the best practices in creating a more inclusive and involved workplace throughout businesses, especially regarding the LGBTQIA+ Community. We have experienced major leaps and made progress throughout these last few years, however as with anything, there is, and always will be, room for improvement.

From a personal point of view as a member of the LGBTQIA+ Community myself, I would always remind colleagues that identities are complex and that we should always be encouraged to participate in open-minded discussions. I often find that people are too afraid to ask questions, no matter how well-intended, because they are afraid of saying the wrong thing or accidentally coming across as offensive. To those people I say: There’s no way forward unless we are prepared to make a mistake or two, learn from it, and move on.

Sincere, unbiased curiosity makes for wonderful conversation and if you happen to stumble over, or get someone’s pronouns wrong, the acknowledgement of that along with a genuine attempt to get it right the next time is worth more than a thousand apologies. Learning to say Spouse or Partner instead of assuming Husband or Wife is easy. The comprehension of (and respect for) the fact that some struggles surrounding certain individuals are deeper than they appear will allow for the safe space people need to be engaged and productive members of their work team.

Unfortunately, many LGBTQIA+ workers aren’t open about their sexual orientation or gender identity at work because they’re worried about hearing homophobic jokes, being stereotyped, and feeling excluded. According to an important survey conducted by the Trade Union Congress with LGBTQIA+ people, “of the 68% who said they had experienced sexual harassment, 66% did not tell their employer, sometimes because they were afraid of being “outed” at work”.

At Bidvest Noonan, our ED&I Council has defined the ED&I policy to ensure all employees comply with our core values and respect our valuable differences. We also have developed some guidance documents to raise awareness about the best practices throughout the organization regarding Gender Reassignment and Sexual orientation. We want to make sure that our people are equally valued as employees and individuals. To be an ally to the LGBTQIA+ community, we strongly encourage everyone to actively call out discrimination in the workplace, report to managers or higher management, and let individuals know what they are doing is not right and that we, as a business, will not tolerate hate crime.

But it is not all doom and gloom. It has progressed massively over the years, and the LGBTQIA+ community has become more accepted worldwide than ever before. Even countries that have never approved of it are looking at sanctioning bills that protect the LGBTQIA+ community. More and more individuals and companies are embracing pronouns, PRIDE, and educating employees in the workplace on stonewall, how to be a good ally, setting up ED&I councils, etc. The more we talk about it, and the more it is a part of everyday life, then I believe we are continuing to head in the right direction.

As Jason Collins, the first openly gay athlete in the U.S professional sports, once said – “Openness may not completely disarm prejudice, but it’s a good place to start”.

Filed Under: ED&I, Latest News

Richard Seddon – How cleaning practices will change in the post-pandemic world

June 22, 2021 by Content Manager

“Push your boundaries beyond the ordinary; be that “extra” in “extraordinary.”

In the years before the pandemic, cleaning teams were often unnoticed as they quietly went about their work. In some sectors such as Life Sciences and Agri-foods, cleaning has always been critical and essential to business continuity. In many other industries cleaning less likely to be considered in a risk management strategy.

The pandemic has transformed perceptions about cleaning services. Management teams want to show their investment in cleaning to reassure their people that workplaces are both clean and safe. As a result of this, today, businesses want their cleaning teams to more visible.

We are living in a world where cleaning is more valued and prioritised than ever before. This brings added pressure on the industry to continuously offer more dynamic and efficient solutions. However, the industry has proven itself to be equal to this challenge. In recent years, we have seen the implementation of new cleaning strategies, the introduction of specialist sanitisers and chemicals, and new technologies.

At Bidvest Noonan, we stepped up our training programmes to ensure our people are ready to lead the way today and in the future. There is a great quote from author Roy. T. Bennett that says to “push your boundaries beyond the ordinary; be that “extra” in “extraordinary””. I believe our cleaning teams are that extra. The work they do is extraordinary.

We have also made big investments in our structures and resources to support our clients, and we continuously invest in innovation. Earlier this year, Bidvest Noonan launched Edge, our new innovation programme. The programme was designed to enable us to innovate faster and share ideas and lessons across our group. Edge is helping us to evaluate solutions across a wide range of domains, ranging from robotics to green cleaning solutions.

The growing demand for greener cleaning solutions has also become a driving force in our industry. More and more companies employ cleaner chemicals and products with a lower carbon footprint. At Bidvest Noonan, this been a motivation for many years. We champion environmentally-friendly products and practices and recently signed a pledge to cut our carbon emissions dramatically.

These changes are helping our industry to grow and develop. I have every confidence that it will continue on its strong trajectory. It will continue to serve our economy and communities and to provide stable employment and opportunities for all the dedicated people who have committed themselves to the industry.

Filed Under: Expertise, Latest News

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