Bidvest Noonan

A leading provider of Facilities Management Services

ED&I

Bidvest Noonan pledges to help 10,000 people into work and training by 2030 

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Commitment announced at the opening of the company’s new A-rated Dublin headquarters, attended by Minister Darragh O’Brien, as Bidvest Noonan launches its Purpose in Action strategy ahead of its 50th anniversary.

Bidvest Noonan, one of Ireland’s largest private-sector employers, has pledged to help 10,000 people into employment and training by 2030, with a particular focus on those who face the greatest barriers to work.

The commitment was announced today at the official opening of the company’s new A-rated headquarters at Airside Green in Swords, Co. Dublin. The event was attended by Darragh O’Brien, Minister for Climate, Energy and the Environment and Minister for Transport, and by Mpumi Madisa, Chief Executive of the Bidvest Group, the Johannesburg-listed parent company and the first Black woman to lead a JSE Top 40 company. Bidvest Noonan, which provides cleaning, security and facilities services, marks its 50th anniversary in 2027.

The pledge sits at the heart of Purpose in Action, the company’s new social value strategy, launched at the event. It commits Bidvest Noonan to two goals by 2030: supporting 10,000 people into employment and future skills, and delivering one million hours of community impact through volunteering, fundraising and local partnerships. Those supported will include people with disabilities, refugees, women returning to the workforce and the long-term unemployed, helped through work placements, recruitment mentoring, employability workshops and training.

The commitment builds on Bidvest Noonan’s partnerships with organisations such as Business in the Community Ireland, whose EPIC programme supports migrants and refugees into employment.

Ola is one example of how that support can lead to a real opportunity. Originally from Nigeria, Ola, 33, came to Ireland in 2024 and struggled to find work despite a background in hospitality and IT, unsure how to navigate an unfamiliar jobs market. As an EPIC participant, he received CV and interview support before completing the training, vetting and licensing required to become a Security Officer. He is now building a career with Bidvest Noonan.

“When I arrived, I didn’t know anyone and I didn’t know how the system worked here. I kept applying for jobs and hearing nothing back, and I started to wonder if I’d ever get settled. The support I received helped me understand the process and gave me the confidence to go for it. Now I have a job I’m proud of and a future I can plan for.” Ola, Security Officer at Bidvest Noonan.

Darragh O’Brien, Minister for Climate, Energy and the Environment and Minister for Transport, said:

“I am delighted to join Bidvest Noonan for the opening of its new headquarters and to welcome this important commitment. For those who face barriers to entering the workforce, the right support at the right time can make a transformative difference. As major employers, companies like Bidvest Noonan have both the reach and the opportunity to help people access meaningful employment and realise their potential. It is particularly fitting that, as the company approaches its 50th year in Ireland, it is making this pledge from a headquarters built to the highest modern energy-efficiency standards.”

Julie Mernagh, Chief People and Culture Officer at Bidvest Noonan, said:

“Talent and potential exist in every community we are part of. Access to opportunity does not. Purpose in Action is our commitment to help close that gap. Through our colleagues and partnerships, we can open doors for people, whether that is a first job, a step up in their career or new skills for the future.”

Declan Doyle, Chief Executive Officer of Bidvest Noonan, said:

“Bidvest Noonan has grown over almost 50 years because of the people who deliver its services every day. A job can be a first opportunity, but people also need the chance to learn and progress, and this commitment brings the two together. As the company approaches its 50th anniversary, we want it to be known not only for the services it delivers, but for the opportunities it creates.”

Purpose in Action is organised around four pillars: Employability and Future Skills; Community; Sustainable and Responsible Supply Chain; and Environment.

WATCH: Together Through Menopause with Sharon Rothwell

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At Bidvest Noonan, we’re proud to support our colleagues through every stage of life. One year ago, we launched Together Through Menopause, a community founded on openness, kindness and understanding.

In this video, Sharon Rothwell, our People Business Partner and Certified Menopause Wellness Coach, shares how this initiative is transforming our culture and helping to create a more supportive and inclusive workplace, one honest conversation at a time.

Bidvest Noonan launches domestic violence policy and support framework for 27,000 colleagues

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Bidvest Noonan has introduced a new Domestic Violence Policy and Support Framework for its 27,000 colleagues across the UK and Ireland. The announcement comes as the UN marks the International Day for the Elimination of Violence Against Women and Girls, a global reminder of the impact of domestic abuse and the importance of offering understanding and support.

According to UN Women, almost one in three women experience physical or sexual violence in their lifetime, and as few as 40% seek help of any kind. Domestic abuse can affect anyone, and these figures underline the importance of clear and accessible support in the workplace.

A central element of the policy is the introduction of up to five days of paid domestic violence leave for all colleagues. This includes colleagues working in the United Kingdom, where there is currently no statutory entitlement to paid leave for domestic abuse. By providing the same level of support across all regions, the company aims to remove uncertainty and make help accessible when it is needed most.

The policy is supported by a wider framework of measures. These include flexible working arrangements, confidential changes to payment methods, time for essential appointments, 24-hour access to the company’s Employee Assistance Programme and bespoke workplace safety plans. A Domestic Violence Toolkit and manager guidance have also been developed to help teams recognise concerns and respond appropriately. The company is now preparing to roll out line manager training in partnership with Women’s Aid.

Julie Mernagh, Chief People and Culture Officer, said the framework supports colleagues during difficult circumstances. “Domestic abuse affects people in ways that are often hidden from view. We want colleagues to feel they can come forward and be met with care and confidentiality. This policy gives people support when they need it, including paid leave and other forms of support. Our focus is on making sure no one has to navigate these situations alone at work.”

CEO Declan Doyle said the new policy reflects the company’s commitment to wellbeing and safety. “Home should be a safe place, but for many people it is not. We want our workplace to be somewhere colleagues feel supported and never alone. By putting these supports in place, we are giving people time, space and understanding when they need it most. Our hope is that this policy helps colleagues feel safer and more protected.”

The Domestic Violence Policy and Support Framework are now in place across all Bidvest Noonan operations.

Food for Thought: A Simple Idea Transforming Workplace Inclusion

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In today’s diverse world, people from different backgrounds meet daily, creating chances for innovation and understanding. While this diversity is valuable for team-building and generating varied ideas, the real challenge for organisations is to harness these differences effectively and authentically for significant benefits.


Our team at the University of Limerick, with its broad talent pool, recognised this potential. Keen on bringing together the unique perspectives of its colleagues to form a more effective and inclusive team, they were committed to creating an environment where everyone could flourish. In pursuit of this, they engaged in numerous initiatives and saw remarkable results. However, one idea stood out for its effectiveness and simplicity. This concept, employed in various cultures but less discussed in corporate settings, was ‘Food for Thought’. It involved the simple act of sharing meals – a universal practice of breaking bread together.


‘Food for Thought’ is straightforward: get people together to share a meal and and encourage them to share their unique stories. This age-old concept, reimagined for the modern corporate world, gains its power from simplicity. In a shared meal, there’s an opportunity for conversation, for personal stories to unfold, and for barriers to dissolve.


What makes ‘Food for Thought’ impactful isn’t just the act of eating together; it’s the exchanges that happen around the table. When colleagues share their personal stories, they begin to see each other beyond their professional roles. They discover common ground, understanding, and respect. These are the cornerstones of a truly inclusive workplace.


The influence of ‘Food for Thought’ stretches well beyond the lunch hour. It reshapes workplace culture, affects interactions, decisions, and attitudes. This initiative reminds us that sometimes, the most effective solutions emerge from the simplest ideas.

60-second interview with Helen Emerson, our Health and Safety Incident Prevention Executive and ED&I Ambassador

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In our latest 60-second interview, we had the fantastic opportunity to sit down with Helen Emerson, H&S Incident Prevention Executive & EDI Ambassador. Helen opened up about her day-to-day life and driving passions.

How would you define your role at Bidvest Noonan?


My role is multifaceted, primarily focused on integrating health and safety into everyone’s mindset. I actively engage with people to understand their needs, conduct risk assessments, and devise solutions. As a Health and Safety Incident Prevention Executive, my role involves reducing insurance costs while working closely with people to find the best solutions for them and the business.


What has been your most memorable day at Bidvest Noonan?


One of the most memorable days I had while working at Bidvest Noonan was during the ‘Food for Thought’ event held at the University of Limerick. Although we had organised several ED&I events in 2023, this one was truly unforgettable. It was amazing to see everyone bringing dishes from their own cultures. It was more than an event; it was a celebration of our diversity, a real community moment. That day, we didn’t just share food; we shared stories and a sense of belonging.


What is the best piece of advice you’ve ever received?


The best piece of advice that I have received was about the importance of listening. Not just to the words spoken but to the unspoken ones, too. This advice has been the key in my personal and professional life. It’s about understanding, empathising, and really connecting with people.


How do you motivate yourself?


I motivate myself by setting personal standards and goals. I love the feeling of a full diary; it shows I’m making a difference. Ticking off tasks on my to-do list gives me a sense of achievement. It’s about setting targets and hitting them, day in and day out.


Who or what has inspired you the most?


What inspires me the most is the people who work with me, my colleagues in EHS like Marina Goncalves and Declan Ryan as well as those in the Risk and Compliance team. Additionally, the everyday learning experiences at Bidvest Noonan fuel my personal and professional growth. These interactions enrich my life and contribute to my development.


If you had a motto, what would it be?


“The best preparation for tomorrow is doing your best today.” This quote from Ralph Waldo Emerson is my guiding star. It’s all about ambition, diligence, and making the most of every moment.

Christina McDonald’s 8 Tips for Aspiring Managers: Navigating Success in Facility Management

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Christina McDonald is a seasoned professional with over 12 years of experience at Bidvest Noonan. Starting as a rostering helpdesk admin, she has climbed the ranks and now holds a leadership position as an Operations Manager, overseeing a team of managers across accounts from more than 20 customers. Christina’s journey to success has been marked by determination, hard work, and a commitment to continuous improvement. In this blog post, we will delve into eight valuable tips she shares for aspiring managers looking to advance their careers.

1) Believe in Yourself:


The first and foremost tip from Christina is to believe in yourself. If you aspire to climb the career ladder, you must trust your abilities and believe that you can achieve your goals. Don’t shy away from expressing your interest in promotions or taking on more responsibilities. By putting yourself forward, you demonstrate confidence and determination.

2) Find a Mentor and Set Up a Support Network:


Success is seldom achieved in isolation. Christina emphasises the importance of finding a mentor and establishing a strong support network. Seek guidance from experienced professionals who have led the way, can provide insights, advice, and encouragement as you navigate your career path. Having a support system is crucial for growth and overcoming challenges.

3) Stay Consistent at Building Relationships with Clients:


In the facilities services industry, strong customer relationships are paramount. Christina advises aspiring managers to consistently build and nurture relationships with clients. Understanding their needs and delivering exceptional service is key to success. Whenever possible, engage with clients in person to strengthen these connections.

4) Strive for Excellence:


Maintaining a commitment to excellence is vital in any managerial role. Christina recommends keeping a fresh perspective and always look for ways to improve both customer experience and team efficiency. Embrace a proactive approach to problem-solving and continuous improvement.

5) Don’t Underestimate the Power of Previous Experience:


Reflect on your past experiences, no matter how junior they may seem. Christina highlights the value of identifying transferable skills gained from previous roles. This can provide an advantage in understanding systems and procedures, positioning you for success in your next role.

6) Build Trust with Your Team:


Recognising her team as the biggest asset, Christina emphasises the importance of building trust with team members. Treat them with respect and kindness and create an environment of reliability and mutual trust. Acknowledge the crucial role your team plays in delivering quality services to customers.

7) Don’t Be Afraid to Ask Questions:


Asking questions is a sign of curiosity and a willingness to learn. Christina encourages aspiring managers not to fear seeking help when needed. By asking questions, you demonstrate a commitment to personal and professional growth, gaining valuable insights from those with more experience.

8) Challenge Yourself and Embrace Growth:


Finally, Christina advises against complacency. Challenge yourself, step out of your comfort zone, and embrace a continuous learning mindset. Refuse to stay stagnant in one position, actively seeking opportunities for growth and advancement.

Conclusion:


Aspiring managers in Facilities Management can learn valuable lessons from Christina’s journey. By believing in yourself, seeking mentorship, building strong client relationships, striving for excellence, leveraging previous experience, fostering team trust, asking questions, and embracing growth, you can pave the way for a successful and fulfilling career in managerial roles within the industry.