Bidvest Noonan

A leading provider of Facilities Management Services

Social Value

Bidvest Noonan Achieves Milestone with First Comprehensive Carbon Footprint Assessment

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We are delighted to announce the completion of our first comprehensive carbon footprint assessment. This landmark achievement underscores our commitment to sustainability and our mission to create safer and healthier communities.

“Our first full carbon footprint assessment is a testament to our transparency and accountability,” said John King, ESG Director of Bidvest Noonan. “Our footprint demonstrates the work we have done in recent years. Understanding our emissions allows us to take meaningful steps to reduce our environmental impact and provide sustainable solutions for our clients.”

A graphic showing our carbon reduction success

The assessment adheres to the Greenhouse Gas (GHG) Protocol and the Science-Based Targets initiative (SBTi) standards.

The process involved a detailed analysis of emissions from the supply chain, employee commuting, fleet operations, and more. By engaging with suppliers and various departments, we identified key impact areas and opportunities for emission reductions.

“For customers, this signifies that Bidvest Noonan offers not only market-leading services but also environmentally conscious solutions, aligning with the growing demand for sustainable practices,” added John King.

Key findings showed that the supply chain and employee commuting are primary contributors to emissions, accounting for the vast majority of our footprint. Our business, which has adopted an electric-first policy for our fleet, has also implemented local recruitment policies, cycle-to-work schemes, and public transport initiatives to promote sustainable commuting for our 27,000 people. Additionally, we are working collaboratively with supply chain partners to further reduce scope 3 emissions.

Andrew Doyle, Procurement Director, commented on our efforts to assist the supply chain in becoming more sustainable: “We are actively working with our suppliers to enhance their sustainability practices. By collaborating closely and sharing best practices, we aim to reduce the overall environmental impact of our supply chain.”

Driving Forward with Our Carbon Reduction Plan

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In 2021, we launched our Carbon Reduction Plan, with the “Electric First” strategy at its core. Since then, we’ve made remarkable progress on this journey. 🔌🔋

Over the past year, more than 93% of our vehicle purchases have been electric, adding 135 electric vehicles to our fleet. To support this transition, we’ve enhanced a number of our offices with additional charging facilities for our colleagues.

This initiative is crucial, as vehicle emissions account for over 90% of our Scope 1 and 2 emissions. We are steadfast in our commitment to becoming fully electric in the coming years.

Our efforts extend beyond vehicles. We have also made significant progress in transitioning our machinery to electric alternatives, further supporting our sustainability goals.

Together, we’re driving towards a greener future.

Food for Thought: A Simple Idea Transforming Workplace Inclusion

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In today’s diverse world, people from different backgrounds meet daily, creating chances for innovation and understanding. While this diversity is valuable for team-building and generating varied ideas, the real challenge for organisations is to harness these differences effectively and authentically for significant benefits.


Our team at the University of Limerick, with its broad talent pool, recognised this potential. Keen on bringing together the unique perspectives of its colleagues to form a more effective and inclusive team, they were committed to creating an environment where everyone could flourish. In pursuit of this, they engaged in numerous initiatives and saw remarkable results. However, one idea stood out for its effectiveness and simplicity. This concept, employed in various cultures but less discussed in corporate settings, was ‘Food for Thought’. It involved the simple act of sharing meals – a universal practice of breaking bread together.


‘Food for Thought’ is straightforward: get people together to share a meal and and encourage them to share their unique stories. This age-old concept, reimagined for the modern corporate world, gains its power from simplicity. In a shared meal, there’s an opportunity for conversation, for personal stories to unfold, and for barriers to dissolve.


What makes ‘Food for Thought’ impactful isn’t just the act of eating together; it’s the exchanges that happen around the table. When colleagues share their personal stories, they begin to see each other beyond their professional roles. They discover common ground, understanding, and respect. These are the cornerstones of a truly inclusive workplace.


The influence of ‘Food for Thought’ stretches well beyond the lunch hour. It reshapes workplace culture, affects interactions, decisions, and attitudes. This initiative reminds us that sometimes, the most effective solutions emerge from the simplest ideas.

60-second interview with Helen Emerson, our Health and Safety Incident Prevention Executive and ED&I Ambassador

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In our latest 60-second interview, we had the fantastic opportunity to sit down with Helen Emerson, H&S Incident Prevention Executive & EDI Ambassador. Helen opened up about her day-to-day life and driving passions.

How would you define your role at Bidvest Noonan?


My role is multifaceted, primarily focused on integrating health and safety into everyone’s mindset. I actively engage with people to understand their needs, conduct risk assessments, and devise solutions. As a Health and Safety Incident Prevention Executive, my role involves reducing insurance costs while working closely with people to find the best solutions for them and the business.


What has been your most memorable day at Bidvest Noonan?


One of the most memorable days I had while working at Bidvest Noonan was during the ‘Food for Thought’ event held at the University of Limerick. Although we had organised several ED&I events in 2023, this one was truly unforgettable. It was amazing to see everyone bringing dishes from their own cultures. It was more than an event; it was a celebration of our diversity, a real community moment. That day, we didn’t just share food; we shared stories and a sense of belonging.


What is the best piece of advice you’ve ever received?


The best piece of advice that I have received was about the importance of listening. Not just to the words spoken but to the unspoken ones, too. This advice has been the key in my personal and professional life. It’s about understanding, empathising, and really connecting with people.


How do you motivate yourself?


I motivate myself by setting personal standards and goals. I love the feeling of a full diary; it shows I’m making a difference. Ticking off tasks on my to-do list gives me a sense of achievement. It’s about setting targets and hitting them, day in and day out.


Who or what has inspired you the most?


What inspires me the most is the people who work with me, my colleagues in EHS like Marina Goncalves and Declan Ryan as well as those in the Risk and Compliance team. Additionally, the everyday learning experiences at Bidvest Noonan fuel my personal and professional growth. These interactions enrich my life and contribute to my development.


If you had a motto, what would it be?


“The best preparation for tomorrow is doing your best today.” This quote from Ralph Waldo Emerson is my guiding star. It’s all about ambition, diligence, and making the most of every moment.

Meet Darrin McCartney, our Director of Operations in Northern Ireland.

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We sat down with Darrin McCartney, our Director of Operations in Northern Ireland, to discuss his journey and insights as he embarks on a new chapter with the company having joined in 2023

In conversation, Darrin shares his perspectives on the exciting opportunities presented by recent acquisitions here at Bidvest Noonan, the dynamic leadership of our Managing Director for Northern Ireland, Jim O’Hagan, and his passion for innovation within the cleaning industry.

Tell us about your experience in the facilities industry.
I have been in the cleaning business since I was 16. Over the years, I have worked in practically every area of this industry. I worked in sectors such as aviation, pharmaceutical, and general offices. I also have experience in security.


What can you tell us about Bidvest Noonan in Northern Ireland?
In the past six months, I’ve witnessed a significant rise in Bidvest Noonan’s profile in the NI region. The acquisitions of Amber, Robinsons, and Swords Security send a strong message to competitors. Under Jim O’Hagan’s leadership, the company is making great progress in NI and we are here to do business.


You mentioned Jim’s leadership. What specifically about Jim and the developments in Northern Ireland caught your attention?
Jim’s arrival has brought a positive vibe to the team. The developments in Northern Ireland present a massive opportunity. Jim’s background in different industries adds a dynamic aspect, and I believe combining his leadership with the support of my operational experience creates a unique mix.


Can you elaborate on this unique skillset you bring to Bidvest Noonan?
My speciality is troubleshooting. I excel in situations where a site or contract faces challenges and I love getting into the nitty-gritty to find solutions. I often attend sites to see how our front-line teams operate. For instance, last year, I sat as a member of the public to observe operations, understand day-to-day behaviours, and then used this to formulate action plans based on what I learned.


How do you envision incorporating innovation into your role at Bidvest Noonan?
Innovation is crucial for staying ahead in our industry. At Bidvest Noonan, I see the company embracing change, and I aim to incorporate innovation into my approach. Understanding the complexities of challenges, listening to teams at all levels, and implementing innovative solutions will be key.


It was the innovation aspect of Bidvest Noonan that drew me in. I’m passionate about robotics and technology, and I look forward to working with our Director of Technology and Innovation, Peter Smyth, on innovative projects. Being part of a company that embraces change is exciting, and I see great potential for growth in this area.

Christina McDonald’s 8 Tips for Aspiring Managers: Navigating Success in Facility Management

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Christina McDonald is a seasoned professional with over 12 years of experience at Bidvest Noonan. Starting as a rostering helpdesk admin, she has climbed the ranks and now holds a leadership position as an Operations Manager, overseeing a team of managers across accounts from more than 20 customers. Christina’s journey to success has been marked by determination, hard work, and a commitment to continuous improvement. In this blog post, we will delve into eight valuable tips she shares for aspiring managers looking to advance their careers.

1) Believe in Yourself:


The first and foremost tip from Christina is to believe in yourself. If you aspire to climb the career ladder, you must trust your abilities and believe that you can achieve your goals. Don’t shy away from expressing your interest in promotions or taking on more responsibilities. By putting yourself forward, you demonstrate confidence and determination.

2) Find a Mentor and Set Up a Support Network:


Success is seldom achieved in isolation. Christina emphasises the importance of finding a mentor and establishing a strong support network. Seek guidance from experienced professionals who have led the way, can provide insights, advice, and encouragement as you navigate your career path. Having a support system is crucial for growth and overcoming challenges.

3) Stay Consistent at Building Relationships with Clients:


In the facilities services industry, strong customer relationships are paramount. Christina advises aspiring managers to consistently build and nurture relationships with clients. Understanding their needs and delivering exceptional service is key to success. Whenever possible, engage with clients in person to strengthen these connections.

4) Strive for Excellence:


Maintaining a commitment to excellence is vital in any managerial role. Christina recommends keeping a fresh perspective and always look for ways to improve both customer experience and team efficiency. Embrace a proactive approach to problem-solving and continuous improvement.

5) Don’t Underestimate the Power of Previous Experience:


Reflect on your past experiences, no matter how junior they may seem. Christina highlights the value of identifying transferable skills gained from previous roles. This can provide an advantage in understanding systems and procedures, positioning you for success in your next role.

6) Build Trust with Your Team:


Recognising her team as the biggest asset, Christina emphasises the importance of building trust with team members. Treat them with respect and kindness and create an environment of reliability and mutual trust. Acknowledge the crucial role your team plays in delivering quality services to customers.

7) Don’t Be Afraid to Ask Questions:


Asking questions is a sign of curiosity and a willingness to learn. Christina encourages aspiring managers not to fear seeking help when needed. By asking questions, you demonstrate a commitment to personal and professional growth, gaining valuable insights from those with more experience.

8) Challenge Yourself and Embrace Growth:


Finally, Christina advises against complacency. Challenge yourself, step out of your comfort zone, and embrace a continuous learning mindset. Refuse to stay stagnant in one position, actively seeking opportunities for growth and advancement.

Conclusion:


Aspiring managers in Facilities Management can learn valuable lessons from Christina’s journey. By believing in yourself, seeking mentorship, building strong client relationships, striving for excellence, leveraging previous experience, fostering team trust, asking questions, and embracing growth, you can pave the way for a successful and fulfilling career in managerial roles within the industry.