Sustainable & Responsible Procurement
Using what we buy, and who we buy it from, to extend the good our business can do.
Our Commitment
Our goal is to proactively extend social value through our supply chain, creating value for customers, supply chain and communities, underpinned by our net zero by 2045 ambition
Our supply chain is one of the most powerful ways we create positive impact. By partnering with suppliers who share our commitment to responsible business, we support fair work, create opportunities for local businesses and social enterprises, strengthen communities, and reduce environmental impact. Together, we use our collective influence to deliver social value and create lasting benefits for people, places and the planet.
Creating opportunity together
Our supply chain creates far more than goods and services. It creates opportunities for people to develop skills, access employment and build brighter futures.
By 2030, we will work with our suppliers to expand access to apprenticeships, work placements, training and employment opportunities, while supporting the development of stronger ESG capabilities across our supply chain. Through these collective efforts, we will help remove barriers to opportunity, develop future talent and strengthen the resilience of the communities in which we operate.
How we buy responsibly
Every purchasing decision is an opportunity to create positive impact for people, communities and the environment.
Creating opportunities for diverse suppliers
We open doors for local businesses, SMEs and social enterprises by reducing barriers to participation, providing clear guidance and creating fair opportunities to compete and grow.
Upholding high ethical standards
We expect the highest standards of integrity across our supply chain. Through due diligence, training and ongoing assurance, we work to prevent modern slavery, promote fair work and support safe, healthy working environments.
Building capability and resilience
We support suppliers on their sustainability and social value journey through collaboration, capability-building and shared learning, helping them strengthen their impact and create long-term value.
Reducing environmental impact
We work with suppliers to reduce emissions, waste and resource use across the products and services we buy. Focusing on the areas where we can make the greatest difference, we partner to deliver practical solutions that support our journey to Net Zero.
Read our Modern Slavery Statement
Measuring the contribution of our supply chain
Creating positive impact starts with understanding where we can make the greatest difference. We use data and insight to inform our decisions, strengthen supplier relationships and support progress against our social value and sustainability goals.
Today, we focus on measures that are meaningful, practical and transparent, including local and diverse supplier spend, opportunities created through our supply chain, and progress in reducing environmental impact across key purchasing categories. As we continue our journey, we will build on this approach to better understand and demonstrate how our supply chain contributes to stronger communities, greater opportunity and a lower-carbon future.
Work with us
We believe the strongest supply chains create value far beyond the services they deliver. That’s why we actively seek suppliers who share our commitment to responsible business, creating opportunities for people, supporting communities and reducing environmental impact.
Whether you’re an established supplier, a growing SME or a social enterprise, we’d love to explore how we can create positive impact together.
Sustainable & Responsible Procurement Impact Stories & News
See how our procurement choices, supplier partnerships and purchasing power are creating wider social value for customers, communities and our supply chain.
