Community
Empowering our network of people & partners to positively impact the communities in which we live and work.
Empowering communities through partnership
Communities are stronger when people and organisations come together around a shared purpose. Through Purpose in Action, we are harnessing the power of our 27,000 colleagues, customers, suppliers and community partners to create meaningful social impact in the places where we live and work.
From volunteering our time and sharing our skills to supporting grassroots organisations and community-led initiatives, we are helping build stronger communities, expand opportunities and improve lives. By activating our network and investing in long-term partnerships, we are creating lasting impact that extends far beyond the services we deliver.
Our ambition is bold: by 2030, we will deliver one million hours of community impact, helping to create stronger, more connected and resilient communities across the UK and Ireland.
How we create community impact
Every colleague can play a part, whatever their role, shift or site.
Mobilising our people
Every colleague can play a part in creating positive change. We make it easy for our people to contribute their time, skills and expertise in ways that fit around their role, location and working patterns.
Sharing skills and expertise
From FM to procurement, health and safety, HR and technology, we use our expertise to help community organisations build capacity, overcome challenges and increase their impact.
Supporting community organisations
We help charities and community groups improve and enhance the spaces they depend on, creating safe, welcoming environments that enable them to focus on supporting the people and communities they serve.
Building partnerships for impact
Working alongside our customers, suppliers and community partners, we focus our efforts on local needs and priorities, creating meaningful opportunities to strengthen communities and deliver lasting social value.
Creating opportunities to give back
Through volunteering, fundraising, skills-sharing and community initiatives, we empower our colleagues to make a difference in the communities where they live and work.
Community Impact Stories
See how our people and partners are making a real difference in the communities where we live and work.
Creating a network of impact through community collaborations
We work with national charities and local community organisations chosen by the teams who know their area best. National partnerships let us plan support at scale, while local ones keep us focused on what matters most in each place.
What makes both work is coming back. By returning to the same partners year after year, we learn what they really need, and that trust lets us take on more ambitious work together.
Measuring our impact
Success is measured by the difference we make. Through Purpose in Action, we focus on the positive outcomes created for people, communities and organisations, helping to build stronger communities, expand opportunities and create lasting social value.
We work closely with our partners to understand what is making the greatest impact, ensuring our support continues to deliver meaningful and sustainable change – creating healthier and safer communities, today for tomorrow.
Explore a community partnership with us
The strongest community partnerships start by listening. Whether you need skills, support, resources or people power, we are always looking for opportunities to work alongside organisations that are making a difference.
Through Purpose in Action, we are committed to creating positive impact in the communities where we live and work. If you think we can help, let’s start a conversation. Talk to us about community impact.
