We are passionate about building long-term, mutually beneficial relationships with customers. We know that strong relationships can deliver success on every level, and we work hard to be the best partner we can be. This year we are investing in an ambitious new customer relationship programme to ensure that doing business with Bidvest Noonan is a fantastic experience with current and new customers:
Welcoming Interact to Bidvest Noonan
We have some great news! The CCPC has approved our deal and we can officially welcome Interact and H2O Solutions to our group. Interact is one of Ireland’s leading M&E engineering services companies and H2O Solutions is Interact’s specialist water treatment company. Both will bring so much value to our business. We are incredibly excited to welcome all our new colleagues. Their expertise will help bolster both our reach and scale.
We’ve launched our Innovation Programme
We are delighted to announce the launch of Edge, our innovation programme. Innovation is critical to our success. Our ability to challenge conventions, find better ways of working, and create greater value for clients is what sets us apart from our competition.
Edge provides a set of tools and processes to help us:
- Empower our teams to innovate faster,
- Develop greater innovation skills, capabilities, and culture,
- Grow our business by designing better solutions for clients,
- Excel in the areas that make the biggest impact for our business.
Watch the introduction video to Edge here:
Donating 10,000 Facemasks to The Children’s Society UK
It is our honour and privilege to support organisations that do invaluable work in our society. This month, we were glad to be able to donate 10,000 facemasks to enable The Children’s Society to continue its important work. The Children’s Society helps children to escape and recover from extremely challenging situations, giving them a new start in their lives.
How data is reshaping the workplace
Data analytics is changing how we design, plan, manage and maintain workplaces. Data analytics provides a comprehensive and refined understanding of how workplaces are used, enabling managers and facilities teams to make better decisions.
Our report on how data is reshaping the workplace discusses:
- How working practices are changing
- Leveraging data analytics
- Data-driven service solutions
- Data enabling workplace sustainability
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Lessons from three decades in our business
We are fortunate to have some incredible people in our business who are passionate about what we do. Having these people has been the key to our success. We do our utmost to keep our people happy and train them to become future leaders. One of these people is Tony Noonan.
Tony Noonan has been with Bidvest Noonan for 29 years. Tony has worked his way up through the business to become a Soft Services Manager.
Throughout his time here, Tony has not only developed his skills but has become a trailblazer. He has overseen some innovative projects that have benefited the business and our clients. Tony is a role model for those who aspire to forge a long and successful career and a perfect example of someone who lives our credo.
We recently asked Tony why he stayed, what he has learned, and what his experience brings to our business.
What has made you stay?
“The company recognised my potential from early on and gave me plenty of opportunities to progress. This was important to me. As a family man with a wife and three children, Bidvest Noonan offered me the stability and assurance to provide for my family.
Over the years I have built up strong relationships with many people across the business. A lot of these colleagues have become lifelong personal friends of mine and have contributed to my stay here.”
What have you learned along the way?
“I have learned many things since joining the business, but I believe that getting the basics right, having patience in everything you do, and building trust are the most important principles that have stuck with me.
For me, if you want to get any job done, you must first get the basics right, every time. I am a firm believer that something years in the making can fail overnight, so if you don’t get the simple things right, you’ve already lost half the battle.
I understand the importance of maintaining a professional and healthy relationship with clients. I have learned that if I want clients to believe in my way of thinking, I have to build a high level of trust with them. I never compromise on this.”
What qualities do you think you bring to the business?
I believe every person brings a unique ability to a job, but there is no real substitute for experience. It is important to apply what you have learned over time to everything you do. One of the qualities I feel I developed and can bring to any job is patience.
I spent five years overseeing a project that involved the introduction of anti-statics sealers in a client site that covered a floor space of over 280,000 sq2. There were many ups and downs but I kept patient, remained focussed, and believed in what I was doing. That mentality helped the project become a huge success. The client continues to apply these sealers on an ongoing basis.
Tony’s colleagues recently recognised his long-standing commitment to the business by celebrating his 29th work anniversary. Integrated Accounts Life Science Lead, Sarah Scanlon has said:
“I have known Tony since I joined the business over 14 years ago. Tony has always worked well with clients and staff, and he is the go-to guy to get a read of a situation. He is very loyal and extremely hard working. He was very supportive of me when I joined the business and continues to be so. He is like that with many other staff and managers within the business too. He really is an asset to this company.”
